
Deuce: A type of game where the bowler scores 200 points or more.
Turkey: Three consecutive strikes in a row.
300 Game: Occurs when a bowler bowls a strike on every possible frame, otherwise known as a “perfect game.
The highest score you can achieve in bowling is 300, but we think any amount of points you score is perfect!
"},"name":"What is the highest score I can receive?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"The heavier the bowling ball, the greater the impact will be on the pins. That said, we encourage you to select the ball that feels right for you. All of our centers are stocked with balls of all weights and sizes, so you’ll be able to try out a few to find the one that’s most comfortable for you.
"},"name":"What size bowling ball should I select? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We’re always strong advocates for personal style, but to learn the basics, follow these easy steps:
Hold the bowling ball with your hand directly underneath the ball and your wrist straight. Your middle and ring fingers should be in the top two holes with your thumb in the bottom hole.
Swing your bowling arm out and back behind your body.
As your arm swings forward towards the lane, release the ball when it reaches your ankle. Remember to keep your hand straight and palm facing up throughout the throw.
Practice, practice, practice!
To ensure that both your team and your neighboring bowlers have fun, follow these simple rules:
For your safety, please wear bowling shoes. Your street shoes can damage the lanes or cause slips and falls.
If you’re bowling next to other teams, bowl before or after your neighbor, not at the same time. This helps everyone avoid distractions and get their best shot at scoring a strike!
Keep food and drinks away from the lanes to avoid spills and messes.
Stay behind the foul line! Crossing the foul line can affect your score negatively and can ruin the game for your team.
Enjoy your bowling games at the lane assigned to your team. Only throw balls or stand on your own lane.
Simply send us an email at guestservice@bowlerocorp.com and we'll get back to you as soon as we can. You can also call us at 866-211-3369, Monday through Friday from 9:30am-8pm EST.
"},"name":"What if my question wasn’t answered here? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Yes! Your local center’s direct phone number is listed on its home page. Click here to find your local center.
"},"name":"Can I call my center directly to get more information? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Leagues are simply a group of individuals who get together to bowl socially and/or competitively. They return on the same day and time for a set number of weeks either on a weekly, bi-weekly or monthly basis.
"},"name":"What is a bowling league?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"You can join a league by signing up at any of our centers with an associate or directly on the centers website.
"},"name":"How can I join a league?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"League Bowlers receive exclusive perks. Including a 20% discount on Food & Beverage purchases (excludes alcohol), 2 Free Practice games each week, discounted practice game rate, and 10% discount on booked events through our Group Sales Department.
"},"name":"What rewards do league bowlers get?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Depends on the league! We have many different options from our short season leagues range from 5 weeks to 16 weeks to our full season sanctioned leagues, which typically last about 30 weeks.
"},"name":"How long does a league last?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"In most leagues, you are able to pre-bowl if you know you will not be here on any given week.
"},"name":"What if I have to miss a week?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"League costs vary depending on the league you join. Prices can range from $10/week up to more than $24/ week. These weekly fees tend to rise if merchandise (like high performance bowling equipment) or prize money is offered in the league.
"},"name":"How much does it cost to join a league?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Social Leagues are generally shorter seasons and more casual, usually focusing more on having fun and getting out of the house. Competitive leagues are made up of bowlers who take the game more seriously, usually bowl a longer season, and often include prize funds at the end of the season.
"},"name":"What is the difference between a social club and a competitive league?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We offer many leagues for all different skill levels. Even if you are just a beginner, we have a league that is a perfect fit for you!
"},"name":"Do I have to be good at bowling to join a league?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We have Automatic Scoring Systems that compute your scores for you automatically. Each league awards teams or individuals points for winning each game and series against your opponents. You establish your average and handicap after the first week of league.
Handicap is a number added to the bowler’s average to level out the playing field and make competition fairer in leagues with bowlers of varying abilities. Handicap is then added to individual scores for each games. In Team play, all scores and handicaps are added together for each team to determine the winners of each game.
"},"name":"How does scoring work?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"A prize fund is money that bowlers contribute to each week with their weekly league fees. This prize fund will be distributed back to the bowlers in the league based on pre-determined factors. Some examples are, Team Standings, High Average, High Series, Most Improved Average
"},"name":"What is a prize fund?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Yes! If you have an idea, you can fill out this contact form and we'll be in touch to help you with next steps. Leagues are also very popular for team-building and as a social get-together in the workplace, so your company might be interested in starting a league. We are always here to help!
"},"name":"Can I start my own league?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Simply fill out this contact form and a member of our League team will be happy to assist!
"},"name":"What if my question wasn’t answered here? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Kids, Teens, Social and Corporate Events (select times & dates only) with 1-25 guests can be booked using our convenient online interface. If you want to build an event with 25+ guests or want to learn more about our custom options, simply select your location and fill out the form so we can provide you with a little extra TLC. Your request will be sent directly to our rock-star team of party planners who will contact you as soon as possible to help you plan and book your event.
"},"name":"What kind of parties can be booked online?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We get it: sometimes plans change. If you need to reduce your headcount, you may then use the remaining balance as a credit towards the purchase of other items for your event (such as additional games or food & beverage.) Learn more about our Terms & Conditions here.
"},"name":"What if I'm not sure about my party's final headcount?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"While we do allow you to add guests to your headcount until the day of your party, we cannot always guarantee accommodations to group size. It’s important to provide an accurate headcount at the time of booking so we can ensure we are holding enough space for your group.
"},"name":"Can I add more people to my party’s headcount after I book?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"If you need to modify your reservation after booking, please send us an email at booking@bowlero.com and we'll do our best to accommodate your request. You can also call us at 866-211-3369, Monday through Friday from 9:30am-8pm EST. Learn more about our Terms & Conditions here.
"},"name":"What if I need to change/edit my reservation after I've already checked out?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"If you need to cancel your event for any reason, please reach out to our team at booking@bowlero.com or by phone at 866-211-3369, Monday through Saturday from 9:30am-8pm EST. To view our full terms and conditions, please visit bowlero.com/parties-events-terms.
"},"name":"What is your cancellation policy?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"The birthday child counts towards the total headcount of your party.
"},"name":"If I’m planning a kids birthday party, does the birthday child bowl for free?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"The event fee covers administrative costs for your event and takes care of overhead associated with producing your (*amazing*) party. The event fee is not gratuity and will not be distributed to personnel that provide service at the event. No gratuity to personnel is required or expected.
"},"name":"What is an \"event fee\"?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Bar packages are not unlimited, but are instead continuous services. And to keep everyone safe, we reserve the right to limit or “cut off” any guest who is over-indulging.
"},"name":"Are bar packages unlimited?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Simply send us an email at booking@bowlero.com and we'll get back to you as soon as possible. You can also call us at 866-211-3369, Monday through Friday from 9:30am-8pm EST.
"},"name":"What if I still can't find what I'm looking for?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"The maximum number of guests per lane varies by location. For more information, simply send us an email at booking@bowlero.com. You can also call us at 866-211-3369, Monday through Friday from 9:30am-8pm EST.
"},"name":"How many people are assigned to each lane?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Then bumpers you shall have! Bumpers are available and can be requested at any time—even when you show up on the day of your event. If you haven't completed your reservation already, just indicate your request for bumpers in the "additional information" box of the Guest Info section.
"},"name":"What if I want bumpers during the event? (We expect a lot of gutterballs.)"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We love cosmic bowling, too—it's lots of fun (especially for parties). The availability of cosmic bowling varies by center, so contact us at booking@bowlero.com and we'll follow up with the staff at your preferred center to see if it's possible to make your cosmic bowling dream come true.
"},"name":"What if I want glow-in-the-dark bowling? (aka cosmic bowling)"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Bowling lanes are private for your group. Party space and laser tag sessions will be hosted in a shared space with other guests unless these venue features are booked privately. Our food is served laneside during your party so you can maximize your bowling time! Though it varies by center, food for your party will either be served plated or served buffet-style set up behind the lanes.
"},"name":"What does the set-up/arrangement of the party area look like? Where will my guests be eating? Will they be on the lanes or in the snack-bar area?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"That would be a lane server—one of our skilled staff members who attends to our guests and is available to all parties. If you'd like extra attention, you can also purchase your very own dedicated/private event host and/or lane server to cater exclusively to your needs. Interested in a dedicated event host and/or lane server? Contact us at booking@bowlero.com for pricing and availability.
"},"name":"Who will be serving us and attending to our requests/needs during the party?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Our lane servers are shared resources, so it usually depends on the center's staff availability at the time. If you'd like the extra attention though, you can always purchase your very own dedicated/private event host and/or lane server to cater exclusively to your needs. (It gives your party that extra something special.) Just contact us at booking@bowlero.com for pricing and availability.
"},"name":"How many staff members will be waiting on us during the party?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"When you arrive for your event, please check in at the front desk and provide us with your party name. We'll then connect you to the appropriate point-person who will help get the ball rolling and set up your party with the utmost care and precision.
"},"name":"Who is my main point of contact? Who should I ask for when I arrive?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"As long as availability permits, you can always buy additional lane time the day of your event. Just ask your lane server and he or she will connect you with our on-site sales staff—they'll be more than happy to assist you!
"},"name":"What if my party ends but we'd like to stay longer?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Due to the high volume of guests in our centers, especially on the weekends, we cannot guarantee any space will be available prior to the contracted time.
"},"name":"Should I arrive early for my party?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"While we’d love to be flexible, we are unable to extend the duration of your party if you or your guests arrive late.
"},"name":"What if we’re late for the party?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Of course! If you'd like to have additional food items served during your party, simply ask your lane server and he or she will be happy to tell you about all the additional menu options available for purchase during your event.
"},"name":"Your food is too delicious—and we'd like to add more during our party. Can we do that?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We'd love to accommodate, but, unfortunately, no outside food or beverage is allowed into the center except for birthday cakes. Your safety is our number one priority, and in order to ensure a safe environment for all of our guests—especially as it pertains to the preparation, service, and delivery of food and beverage items—we assume the liability as the sole provider of all food and beverage within our centers. With so many of our guests experiencing food allergies, this policy has become a necessity, and we hope you understand.
"},"name":"Can I bring my own food/drinks? How about my own birthday cake?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Almost all of our centers have free parking, but, to be sure, you may want to send us an email or give us a call prior to your arrival—just to confirm.
"},"name":"I really (really) don't like to pay for parking...Is there free parking at the center?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"A lane reservation is pre-paid lane agreement set for a specific date/time at a designated center for a pre-selected number of people. Lane reservations allow us to guarantee lane availability for your group when you arrive - which means no long waits for you and your guests. Online lane reservations are available for groups with 12 guests or less looking for lanes over the next 14 days.
"},"name":"What is a lane reservation?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Start by finding your center and selecting what type of reservation you want to make here. Choose your desired date, time, amount of guests, how long you want to bowl and lock in your reservation with payment. You’ll receive an email confirmation with receipt and you’ll be ready to roll! Please note that online lane reservations are for groups with 12 guests or less looking to reserve time over the next 14 days. If you would like to increase your group size or pick a date outside of the 14-day window, you can click here or call 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.
"},"name":"How do I reserve a lane? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Reservations are not required, but always recommended to guarantee your space and take advantage of contactless payment.
"},"name":"Is making a lane reservation required?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"For your safety and the protection of our lanes, wearing bowling shoes during your reservation is required. We’ll automatically add one pair per person to your order when you reserve a lane. If you are bringing your own shoes, please contact a representative by calling 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.
"},"name":"Are shoe rentals required?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"You can reserve a lane for groups of up to 12 people.
"},"name":"How many guests can be in my reservation? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"You can make lane reservations up to 14 days in advance online. Same-day reservations may be made up to 3 hours in advance Monday-Saturday until 7pm and up to 12pm on Sundays. If you would like to reserve lanes for a future date beyond the 15-day window, you can click here or call 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.
"},"name":"When can I reserve a lane online? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"If your date or time is not available, we are here to help! If you are looking to reserve a lane more than 14 days in advance, consider booking an event online or call our team of experts where someone will assist you in reserving your lane at 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST.
"},"name":"What if I don’t see my desired date or time available online?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"All guests must be 21 or over if any part of your reservation is held during a 21+ time slot.
"},"name":"What does the 21+ time slot mean?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Reservations are paid in full when reserving online to guarantee the lanes are held for your group.
"},"name":"Do I have to pay in full for my lane reservation? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We get it, sometimes plans change! To help with this, we allow you to make changes to your reservation up to 3 days prior to your reservation. If you need to reduce your headcount, you may then use the remaining balance as a credit towards the purchase of other items for your reservation (such as additional games or food & beverage). Don't forget, you can add to your headcount up until the day of your reservation as long as space is available by calling 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST. Want to learn more? Visit our Terms and Conditions here to learn more.
"},"name":"What if I'm not sure about my party's final headcount?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"If you need to modify your reservation after booking, please call us at 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST and we'll do our best to accommodate your request
"},"name":"What if I need to change or edit my reservation after I've already checked out?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Once confirmed, reservations are non-refundable. If you need to reschedule your reservation for any reason, please call us at 866-211-3369, Mon-Fri from 9:30am-10pm EST and Sat from 10am-9pm EST. Learn more about our Terms and Conditions here.
"},"name":"What is your cancellation policy?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Upon arrival, check in with our staff at the front desk and provide the name you used to make your reservation. You will be asked to present the credit card you used to make the reservation and matching ID for verification before your reservation starts. We’ll introduce you to the team members overseeing your reservation, set you up with your lane(s) and let the fun begin!
"},"name":"How do I check in for my reservation?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Then bumpers you shall have! Bumpers are available and can be requested at any time—even when you show up on the day of your reservation. If you haven't completed your reservation already, just indicate your request for bumpers in the "Special Requests" box in the online checkout process.
"},"name":"What if I want bumpers during the reservation?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We love cosmic bowling, too—it's lots of fun (especially for parties). The availability of cosmic bowling varies by center, so please contact your preferred center to see if it's possible to make your cosmic bowling dream come true.
"},"name":"What if I want glow-in-the-dark bowling? (aka cosmic bowling)"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"As long as availability permits, you can always buy additional lane time the day of your reservation. Just ask your lane server—they'll be more than happy to assist you!
"},"name":"What if my reservation ends but we'd like to stay longer?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Due to the high volume of guests in our centers, especially on the weekends, we cannot guarantee any space will be available prior to the contracted time. If you’d like to arrive early, you are always welcome to enjoy our bar and lounge area, arcade, or other amenities that our centers offer!
"},"name":"Should I arrive early for my reservation?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"While we do our best to accommodate all scheduled reservations, we cannot guarantee that we can extend the duration of your reservation if you or your guests arrive late. Based on availability, you can always purchase additional time if you wish to stay with us longer!
"},"name":"What if we’re late for the reservation?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Of course! If you'd like to have food items served during your reservation, simply ask your lane server and he or she will be happy to tell you about all the additional menu options available for purchase during your reservation.
"},"name":"Can we order food during our reservation?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"We'd love to accommodate, but, unfortunately, no outside food or beverage is allowed into the center except for birthday cakes if you’re celebrating a birthday. Your safety is our number one priority, and in order to ensure a safe environment for all of our guests—especially as it pertains to the preparation, service, and delivery of food and beverage items—we assume the liability as the sole provider of all food and beverage within our centers. With so many of our guests experiencing food allergies, this policy has become a necessity, and we hope you understand.
"},"name":"Can I bring my own food or drinks? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"A Fall Season Pass allows you to enjoy two games of bowling daily along with free shoe rental, valid between September 30th and November 26th.
"},"name":"What is a Fall Season Pass?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"This year, we are offering two types of passes: the Basic Fall Season Pass and the Premium Fall Season Pass.
Basic Fall Season Pass Offers
Pass valid for 2 games of bowling, plus shoe rental
Premium Fall Season Offers
Pass valid for 2 games of bowling, plus shoe rental
$5 Arcade Card Reload/Per Day
15% Off Food and Non-Alcoholic Beverages Per Transaction
Can be used at any center
With the Premium Fall Season Pass, you unlock extra perks such as a $5 Arcade Reload, a 15% discount on food and non-alcoholic beverages, and the flexibility to use your pass at any participating location. The best part is, it's only a $14.99 more!
"},"name":"What additional benefits come with the Premium Fall Season Pass?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"When you buy a Premium Fall Season Pass, you'll receive a free $5 Arcade Card Reload. Every day that you use your Premium Fall Season Pass, $5 will be added to your Arcade Card. If you happen to lose your Arcade Card and it has unused credits, unfortunately, those credits are lost. However, you can purchase a replacement card for $1 to regain access to the additional $5 in credits per day.
"},"name":"How does the $5 Arcade Card Reload for the Fall Season Pass work?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"The usage times for the pass may vary by center. Please visit our website at www.FallSeasonPass.com to discover the valid times of your preferred participating location.
"},"name":"Are there specific times when my Fall Season Pass can be used?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"A Basic Fall Season Pass is only valid for the location selected at purchase. You must purchase a Premium Fall Season Pass to use your pass at all participating locations.
"},"name":"Can my Fall Season Pass be used at any location?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Fall Season Passes are valid from September 30, 2024, through November 26, 2024. November 26, 2024, is the LAST day that the pass can be used.
"},"name":"When does my Fall Season Pass expire?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"You can purchase your Fall Season Pass online or in-person at any participating location. To purchase your Pass online, visit www.FallSeasonPass.com. If you purchase a Pass online, you must pick it up at the location you selected at the time of purchase.
"},"name":"How do I purchase a Fall Season Pass?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Your Fall Season Pass can only used once per day, per pass holder.
"},"name":"How many times per day can I use my Fall Season Pass? "},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Yes. Fall Season Passes will be available for purchase starting on September 16, 2024, and at any time throughout the program. The last day of pass sales is November 26, 2024.
"},"name":"Can I purchase a Fall Season Pass at any time?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"When purchasing your Fall Season Pass online, simply print your order confirmation and bring it with you to the home location selected at the time of purchase. Present your order confirmation at the front desk and you will be issued your Pass(es). Fall Season Passes can be picked up starting September 16th.
"},"name":"How will I receive my Fall Season Pass if I purchase them online?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"As a Fall Season Pass holder, you’re entitled to an exclusive arcade bonus offer, which is 80 arcade credits for only $19.95 (a $40 value). Guests may purchase ONE (1) Arcade Add-on per Fall Season Pass, per day. You can purchase an Arcade Add-on online or in-center with your Summer Season Pas purchase. Your Arcade Add-on can be purchased at any time IN CENTER throughout the Fall Season Pass Program.
"},"name":"What is the Arcade Add-on/Bonus offer?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"The Arcade Add-on can be purchased in center at any time throughout the Summer Season Pass program. This bonus offer cannot be purchased as a standalone item online, you must visit your home center to add it on during your visit. Arcade Add-on cards are only valid at participating locations. Please visit SummerSeasonPass.com for more information.
"},"name":"I already bought my Summer Season Pass, but now I want to add the Arcade Add-on/Bonus Offer. How can I purchase it?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Passholders can purchase one Arcade Add-on per day.
"},"name":"How many Arcade Add-on/Bonus offers can I purchase?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"No! There is no expiration date for arcade cards or credits.
"},"name":"Does my arcade card expire?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Unfortunately, we are not able to replace lost, stolen, or damaged arcade cards.
"},"name":"What if I lose my Arcade card?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"No full or pro-rated refunds will be issued after May 13, 2025. If you have any additional questions, please contact Guest Services at 1-800-342-5263 or email guestservice@bowlerocorp.com
"},"name":"What if I change my mind and want a refund?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"Please visit the home location where you initially picked up your Fall Season Pass so one of our associates can assist you.
"},"name":"What if I lose my Fall Season Pass?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"If necessary, we are able to identify members by verifying their email addresses and/or phone numbers, but to get on the lanes in the quickest, easiest way possible, it's best to always bring the member’s pass.
"},"name":"What if I forget to bring my Fall Season Pass with me?"},{"@type":"Question","acceptedAnswer":{"@type":"Answer","text":"No. The Fall Season Pass program is based on lane availability and no lanes can be reserved in advance. The program is not intended for larger parties. If you need to reserve lanes for large groups of children or adults, please contact our Event Planners at groupevents@bowlerocorp.com. They will be able to provide you with more detailed information about our popular camp, kids, and daycare packages and our discounted rates for large group events.
"},"name":"Can lanes be reserved for the Fall Season Pass program?"}]}