If you need assistance using our online booking tool or have questions about your event or reservation, you can reach a member of our booking team Monday through Saturday, 9:30am-8pm EST at 1-866-211-3369. For assistance outside of these hours, please call your center directly.

","helpDisclaimer":"

Find our Parties & Events FAQ here and our Lane Reservations FAQ here.

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Due to overwhelming demand on Fridays and Saturdays, single-lane reservations that do not include any food or beverage may not begin at their exact start times.

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*As of April 2024 we’ve updated our Terms of Service. Please review below or see our FAQs for more information.*

TERMS & CONDITIONS

The following terms and conditions govern your purchase of event services from the bowling facility (“facilities”, “we” or “us”). You agree as follows:

1. You are obligated to pay the total fees and charges referenced above on the face of this contract. Such amount represents your minimum total spend for the event (“Minimum Total Spend”). Subject to availability and our approval, you may modify the type or amount of event services you have purchased with us up to 3 business days prior to the event, provided you cannot reduce your Minimum Total Spend. If you purchase additional services and goods on the day of the event, you are liable for all additional amounts owed. All guests in your party will be counted as attendees.

2. (a) If you are ordering our services online through our web portal, you agree to pay for the total amount of your purchase upfront in full by credit card at the time of submitting your order to us. (b) If you are ordering our services other than through online means, you will deliver us a deposit in the amount specified above in this contract, payable by credit card, company check made payable to us or cash at the time of signing this contract. If such deposit is not received, we may cancel this contract with no further notice to you. The balance owed is due three (3) business days prior to the date of the event. (c) You authorize us to charge any credit card on file with us as sums are due hereunder, including any costs for damage caused by you or your guests. Before commencing your event, you must bring and provide us the actual credit card you used at time of purchase and a valid photo ID card. (d) Upon signing this contract, you are unconditionally liable for 10% of the total fees and charges which shall constitute a nonrefundable and noncancelable obligation (“nonrefundable commitment”). You may cancel this contract and the event up to 30 days prior to the date of the event at which time we will refund the total fees and charges previously delivered to us, less your nonrefundable commitment which is retained by us. After the date which is 30 days prior to the event date, there will be no refunds and all obligations are noncancelable and you remain responsible for your Minimum Total Spend. Any deposit or previously delivered funds can be applied against such obligation, but you remain responsible for the full obligated sums. (e) Events cannot be rescheduled without our express prior written consent. Any events rescheduled after the date which is 30 days prior to the event date will be subject to a rescheduling fee of 50% of the total amount of your Minimum Total Spend (i.e., all contracted fees and charges). You cannot reschedule an event after the date which is 15 days prior to the event date.

3. All food and beverages (alcoholic & non-alcoholic) must be purchased from us. No outside food (excluding birthday cakes/cupcakes), beverages, DJs, live music, open flame, equipment, decorations, or dancing are permitted. All events (other than events booked online) with 20 or more guests, or 4 or more lanes must pre-order food & beverages in an amount equal to or greater than the above stated contracted fees. During the month of December, you must purchase food & beverages in an amount equal to or greater than the above contracted price. “Tabs” are not permitted. None of our food or beverages may be removed from the premises. We are not responsible for any of your property left unattended at the facilities. Lane location will be selected at the sole discretion of the facility unless stated otherwise in this contract.

4. We are solely providing the facilities, services and equipment expressly stated in this contract, and no other. If you require installation of lighting or audio/video equipment or a tie-in to our existing systems, you must deliver such equipment for testing at our facilities at least 72 hours prior to the event, and we may require the presence of additional personnel whose time will be charged back to you. Rates are available upon request. Your equipment is not guaranteed to operate with our facilities.

5. If you provide us a credit card, we will apply all fees and charges incurred for the event against such card. You, however, remain responsible for all fees and charges incurred during the event.

6. Events may involve physical activity. You and your guests represent that you are in proper health to participate in such activities. You assume risks arising therefrom. We reserve the right to refuse entry due to age restrictions. 18+ and drinking age restrictions vary by location on nights and weekends. Children must be 4 or older to bowl and chaperoned. We reserve the right to refuse service and remove anyone from the facility which we reasonably believe threatens the safety of personnel or guests or causes damage to our facilities, including activity pertaining to: concealed weapons, intoxication, dress code violations, health/security, illegal drug activity, and/or any activity that violates federal, state, provincial or local laws. Other local restrictions and facility house rules may apply. You may not incorporate decorations, marketing, equipment, furniture or other similar items at the event without our prior written consent.

7. You are responsible for any and all (i) property-damage related damages and (ii) other damages, losses, claims and liability by or to third parties, in each case arising out of or related to your or your guests’ use of the event facilities, equipment and services, or related to your event, including property damage or personal injury arising therefrom, and will release, indemnify, defend, and hold us harmless from damages, losses, claims and liability resulting therefrom (other than claims caused by our gross negligence or willful misconduct), to the extent permitted by law. To the extent permitted by law, “third parties” includes your guests, employees, and event participants but does not include you or any other person bound to this contract.

8. By signing this contract, the signer is attesting that they are authorized to sign this contract and hereby authorizes the credit card charges noted herein. We may send you marketing, advertising or promotional communication to the contact information you provided - if you do not wish to receive such items, let us know.

9. Our services and facilities are provided “as is” without any warranty or representation express or implied. WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL, GENERAL, EXEMPLARY, ECONOMIC DAMAGES ARISING FROM THIS CONTRACT OR OUR SERVICES. OUR LIABILITY, IF ANY, IN ALL CASES SHALL BE LIMITED TO AMOUNTS PAID TO US UNDER THIS AGREEMENT.

10. The credit card on file will be charged with any remaining balance owed to us under the contract three (3) days prior to the event unless other payment arrangements have been made.

11. The pricing set forth in this contract contains the total cost for the event described above. No gratuity to personnel is required or expected.

12. We are not responsible for any delay or failure in performing any part of our obligations herein to the extent that such delay or failure is caused by acts of God or other causes beyond our control. This contract is governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflicts of laws rules. Any such controversy or claim, other than indemnity-related claims, shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party in the Commonwealth of Virginia, in the City of Mechanicsville, County of Hanover.

13. No waiver of any provision hereof shall be effective unless made in writing and signed by the waiving party. The failure of any party to require the performance of any term or obligation of this contract, or the waiver by any party of any breach of this contract, shall not prevent any subsequent enforcement of such term or obligation or be deemed a waiver of any subsequent breach.

14. This contract contains the entire understanding of the parties with respect to the subject matter hereof, and supersedes all prior and contemporaneous written or oral understandings, agreements, representations, and warranties with respect to such subject matter.

15. By submitting any online order for services to us, or by making any other manual or electronic signature now or later which either incorporates or references these terms, or by making payment of the sums owed herein by any method (e.g., credit card, check, ACH, etc.), you agree and acknowledge that any such action constitutes your signature which applies to and evidences your agreement to these terms. You may request to sign these terms manually without a fee.

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Need more information?

Our professional party planners are standing by and would be happy to assist you!

Call our booking hotline at 1-866-211-3369.

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You can also find answers to frequently asked questions here. Happy New Year!

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Call our booking hotline at 1-866-211-3369.

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You can also find answers to frequently asked questions here.

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View our FAQs for more details about modifications to your headcount.

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Is your date or time unavailable?

Email a Party Planner

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Is your date or time unavailable?

Email a Party Planner

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This takes care of all of the overhead related to your event. As a result, the staff does not expect any gratuity or additional payment on the day of your event.

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This takes care of all of the overhead related to your event. As a result, the staff does not expect any gratuity or additional payment on the day of your event.

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Lane reservation 2 hours

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This takes care of all of the overhead related to your event. As a result, the staff does not expect any gratuity or additional payment on the day of your event.

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This takes care of all of the overhead related to your event. As a result, the staff does not expect any gratuity or additional payment on the day of your event.

Is your date or time unavailable?

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If you need assistance using our online booking tool or have questions about your event or reservation, you can reach a member of our booking team Monday through Saturday 9:30am-8pm EST at 1-866-211-3369.

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Is your date or time unavailable?

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